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Frequently Asked Questions

  1. What is eExplorer?
  2. What advantages does an Internet accounting service have over a traditional Windows-based desktop application?
  3. How secure is my data?
  4. Can eExplorer integrate with MSOffice?
  5. What type of support will I get for this service?
  6. Can I add my Accountant and other users to this service?
  7. Can I have different levels of access for each user?
  1. What Is eExplorer? [ top ]
    eExplorer is an easy-to-use, full-featured construction accounting solution that has been designed to work seamlessly over the Internet. Contractors can effortlessly share their project data with any assigned users from remote locations.  Even your accountant can have immediate access to your accounting data. No other construction accounting product on the market today offers a contractor total control over project, equipment and financial data, while allowing them to securely share it across the Internet.

    In addition, eExplorer is packed full of Explorer Power Utilities users have grown accustomed to. Features like tab-enhanced navigation, drop down field selection, toolbar for shortcuts to your most frequently used applications, and remote printing capabilities enhance productivity, allowing contractors to spend less time managing their books and more time managing their projects.


  2. What advantages does an Internet accounting service have over a traditional windows-based desktop application? [ top ]
    There are several advantages of being on the Internet.

    1. You will never have to think about another software patch or upgrade again.
      When we enhance the product, there's no need to upgrade because we do it for you.  Every new release is automatically available.  Explorer maintains and runs the application on our servers.
        
    2. Accounting Anywhere, Anytime.
      The most noticeable advantage is that you access the application from any computer connected to the Internet. You could even check your project and financial information while on vacation or enter crew timecards from the job site.

    3. Instant, hassle-free networking.
      If you have multiple employees who need access to your accounting data but you don't have the expertise in-house to maintain a stable network environment, simply sign these employees up for the service and they'll have instant access to the information you want to give them. 

  3. How Secure is my data? [ top ]
    Today you most likely maintain your accounting data on your desktop computer or on a server located in your office, never giving a second thought to the security of that data, but maybe you should.

    eExplorer uses the most advanced security available.  With the encryption used by our secure "firewall" server, the odds of anyone getting your financial information over the Internet are virtually zero.

    Physical security
    eExplorer servers are located in a secured enclosure, within a modern, 24x7-guarded facility, with advanced fire and power protection.

    Access security
    Our servers are protected by a state-of-the-art firewall to foil hacker intrusions.

    Data security
    Your business information is stored on a highly sophisticated storage system (RAID), which guards against data loss and is designed to recover data quickly. The system is backed up nightly with offsite storage of backup digital tapes.

  4. Can eExplorer integrate with MSOffice? [ top ]
    Explorer Contract Manager.cs is designed for use on Microsoft 2000 operating system.  Explorer Contract Manager.cs, Client/Server, is optimized for Windows 2000 and Microsoft BackOffice. 
    Microsoft SQL Server 7.0 with high-end scalability, ease-of-use, and data warehousing provides the best solution for the heavy construction industry.  It provides the ability to use Windows productivity tools of  Microsoft Office 2000, efficient remote access connectivity, and rich data retrieval to run and analyze your  operations smoothly.  This includes Explorer Crew Timecard, Explorer Insite, Explorer Maestro, and Explorer Enterprise Reporting System (OLAP)

  5. What type of support will I get for this service? [ top ]
    eExplorer has an extensive online help site, Explorer Incident Tracking, so you can access our support team in a variety of ways, quickly, efficiently, 24/7. Send an email, leave a voice message, send a fax or access our support team right from eExplorer.  It is like having one of our team, in your office or out in the field, as part of your own staff.  

  6. Can I add my Accountant and other users to this service? [ top ]
    Absolutely! That is the greatest benefit to subscribing to an Internet service. You can add any user who has an Internet connection.

  7. Can I have different levels of access for each user? [ top ]
    Yes, administrators can turn on or turn off different accounting areas such as AR, AP, GL, Payroll, Job Costing, Equipment Control and Estimating for each user who does not have administrator privileges.

 

 

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